AbegPay FAQs

Amount Doesn’t Reflect? ~ If you were debited but the funds do not reflect in your betting account, please contact Abegpay Customer Support immediately for assistance and further instructions. They will help investigate and resolve the issue promptly.

~ If you experience a pending or hanging transfer, provide your transaction details, account details and reach out to our Support Team immediately through any of the following channels: ~ Email: [email protected] ~ WhatsApp/Text/Call: 0912 440 0000 Our team will promptly assist in resolving the issue

~ Yes. You can withdraw funds from your Abegpay account and transfer them to any bank of your choice within Nigeria. ~ Simply navigate to the "Withdraw" or "Transfer" option in the app, enter the recipient bank details, and complete the transaction.

~ For the security and integrity of your Abegpay account, pasting the OTP (One-Time Password) is intentionally disabled. This helps prevent unauthorized access and ensures that only the intended user enters the code manually for added protection.

~ Yes. When someone signs up using your referral code, you will receive a ₦200 bonus after they register and complete their first transaction on the Abegpay app.

To view your account statement: ~ Open the Abegpay app. ~ Tap on the "History" tab. ~ You will see a detailed list of all your transactions, including deposits, withdrawals, transfers, and payments. For a downloadable or shareable statement,

~ No, the Abegpay app is currently available only on mobile devices via the Google Play Store and Apple App Store. ~ However, you can still access your Abegpay account on a laptop by visiting the official Abegpay website (abegpay.com) and log in

To create an Abegpay account as a new user, follow these steps: ~ Download the App Visit the Google Play Store (for Android users) or the Apple App Store (for iOS users) and download the Abegpay app. ~ Sign Up Open the app and tap on the "Sign Up" button. ~ Fill in Your Details You will be directed to a registration form. Enter the following information: 1. Full Name 2. Email Address 3.Phone Number 4. Country and State of Origin 5. Residential Address 6. Referral Code (if available) 7. Review Terms and Privacy Policy Carefully read through the Terms and Conditions and Privacy Policy. Once reviewed, check the box to agree. ~ Complete Registration Tap on the "Proceed" button. Once submitted, your Abegpay account will be successfully created.

If you’ve forgotten your password or need to reset it, follow these steps: ~ Navigate to the Login Page On the login screen, look for the "Password" field. Below it, you’ll see an option to reset your password. ~ Initiate the Reset Process Tap on the reset password link. A pop-up menu will appear — click "Proceed" to continue. ~ Enter Your Registered Email Address You’ll be redirected to a page where you need to input the email address associated with your Abegpay account. ~ Verify Your Email After entering your email, click on "Verify". An OTP (One-Time Password) will be sent to your email within seconds. ~ Enter the OTP Check your inbox for the OTP, enter it in the designated field, and click "Proceed". ~ Set a New Password A new page will appear prompting you to: 1. Enter your new password 2. Confirm the new password Once done, click "Proceed". Password Reset Successful Your password has now been successfully reset. You can log in using your new credentials.

Identity verification is required when upgrading your account from Tier 1 to Tier 2, or from Tier 2 to Tier 3. Follow the steps below to complete the process: ~ Open the Abegpay App Launch the app and go to the Settings menu. ~ Select the Upgrade Option Tap on the "Upgrade Tier" icon to begin the verification process. ~ Start the Upgrade Process On the next screen, tap "Upgrade" to continue. ~ Enter Your Personal Details You’ll be prompted to provide the following information: 1. Full Name 2. NIN (National Identification Number) or BVN (Bank Verification Number) — choose either one 3. Date of Birth 4. Submit and Proceed After filling in all required fields, tap "Proceed". Your identity will be verified, and your account will be successfully upgraded to the next tier.